SEWA workshop produces six AI project proposals to improve services

SHOTS Desk · Thu · 29 Oct 2026 · 19:05 · Reported

The Sharjah Electricity, Water and Gas Authority (SEWA) held an interactive workshop to identify innovative opportunities using artificial intelligence as part of its digital transformation efforts. The workshop produced six proposed projects. The first would use AI in corporate knowledge management to preserve expertise and ease knowledge transfer between employees. The second aims to develop water connection services by accelerating procedures and improving application and inspection readiness. The third explores proactive services, including verifying application requirements before submission to avoid delays. The fourth would use AI in cybersecurity to enable faster responses and alerts to security incidents. The fifth addresses smart consumption by analysing electricity, water and gas use and promoting efficient resource management. The sixth proposes automating the review of no-objection certificate applications to speed up document checks and improve customer experience. SEWA sa

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