CMA tells online retailers to include mandatory delivery fees in upfront price

SHOTS Desk · Mon · 2 Nov 2026 · 14:15 · Reported

The Competition and Markets Authority has sent an open letter to UK online retailers reminding them that mandatory delivery fees must be included in the total price shown to consumers up front. The letter explains what the law requires on delivery fees and what retailers must do to comply. The CMA also points retailers to its price transparency guidance for further detail on clear pricing practices.

Read it at UK GovernmentSHOTS Desk